CHRISTMAS DELIVERIES ~ **ORDER** BY:
UK > Friday 14th December
Europe > Friday 30th November
USA / Australia / Everywhere Else > Friday 23rd November
Canada > Friday 9th November
Any orders placed after these dates will be processed as normal, and are unlikely to arrive in time.
Please note that we are unable to 100% guarantee delivery by Christmas as services can occasionally be disrupted at this busy time of year, and once an order is shipped it is out of our control when your order will arrive.
We offer FREE standard delivery for UK deliveries.
For international deliveries, we offer FREE standard delivery for orders over £40. For orders under £40, there is a flat rate standard delivery cost of:
> £2.00 per order for European deliveries.
> £2.50 per order for any other international worldwide deliveries.
Many countries apply customs fees and import taxes on packages over a certain value entering their country. Please be aware that customers that are ordering from outside the UK, have the sole responsibility for these fees and/or taxes that are applied at the point of entry into the destination country.
Dispatch times will vary depending on whether an item is pre-made, altered or customised. Orders are normally dispatched within 1 - 5 business days. If a dispatch date will likely be more than 7 days from the date of your order, we will notify you via email of an estimated dispatch date.
For UK postal deliveries, orders will be sent via First Class. Royal Mail estimates a delivery time to a UK address as 1 - 3 working days once an order is dispatched.
For international worldwide postal deliveries, orders will be sent via Airmail Royal Mail. International delivery times typically take anywhere between 1 - 4 weeks once an order is dispatched.
CANADA SHIPPING DELAYS:
Royal Mail state "We've been seeing delays of our untracked mail worsening into Canada as a result of increasing volumes as we approach Christmas. Customers should expect delays of approximately 10 working days for untracked items". As of February 2018 Royal Mail have stated that improvements have been made to delivery timescales, however, there are still delays occurring.
So please be aware that shipping to Canada currently is more likely to take 3 - 6 weeks for items to arrive.
Agreed Time for Delivery of Goods (as per regulation 42 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) shall be:
> 4 weeks from order date for delivery to UK addresses.
> 8 weeks from order date for delivery to addresses outside the UK.
Orders will be sent to the address provided to PayPal which processes all of Purple Wyvern Jewels online payments. So if you pay via a PayPal account please ensure you have the correct delivery address listed in your PayPal account.
To keep shipping/postage costs to a minimum, jewellery items will be packaged in an organza gift bag and shipped inside a protective padded envelope, such as Mail Lite or Jiffy. Tissue paper and/or bubble wrap may be used, particularly if the item is small so that it doesn't move around inside the envelope.
Box packaging is offered as an upgrade option via this listing - Box Packaging Upgrade.